Domestic Shipping (within the USA) All shipments within the United States are sent via First Class mail, Priority Mail or UPS depending on the weight of the package. Shipping cost within the USA is a flat rate of $2.00 per order.
International Shipping
International shipments are sent via Airmail Letter or Global Priority Mail depending on weight and destination. Shipping cost for international order is a flat rate of $8.00 per order. This flat rate is for items that can be shipped relatively flat. If your order includes items such as pillows or kits that are thicker, additional charges may apply. You will be notified before your order is shipped.
Shipping Days
Monday, Wednesday and Friday are the days we pack and ship orders. During special sales or busy periods of the year, additional shipping days will be added.
Return Policy
Due to the ease of copying, returns on charts and kits will only be accepted in the case of an error on the part of Laurel's Stitchery. If there is a problem with anything you have purchased from us, please drop us an email or give us a call and we will fix it as quickly as possible. If an order is returned to us by the post office because of an incorrect address or because the package was refused by the purchaser, a refund will be given minus the amount paid for shipping.
Customs Fees
Customs fees may be charged on shipments outside the USA. It is the responsibility of the purchaser to pay these fees. If you have any questions on fees that you may be responsible for, we will be happy to help you research, just let us know. |